Although it took a little time to get completely set up, our Vivint installer was patient with my questions, troubleshot his concerns with our current wiring, and helped us to understand the WHY of his every action. And he took the time to make sure we knew how to work and program the system before leaving us alone to it. I love that our security system is easily managed from my phone.
A free consultation with a Vivint Smart Home Pro is the first step in making your dream smart home a reality.
Professional Vivint installation
Once you have selected your home security system options, our Smart Home Pros handle the installation. They make sure everything links up seamlessly with your Vivint Smart Home system.
Support and monitoring
Our Smart Home Specialists are available to answer questions every day. Our continuous monitoring goes 24/7.
With the wide range of off-the-shelf home automation products widely available, the temptation to try and install your own smart home set up is understandable, but a DIY Smart Home isn’t as straight forward as it might seem.
Firstly consider the products you are trying to install? Unlike Vivint’s suite of Smart Home sensors, cameras and controllers, trying to mix and match products can often cause problems of different technologies working together. You may end with different apps for your security camera than your home security system, as well as having to find another way to control your garage door.
And once you have all your products, installation and configuration can be complicated, and often times frustrating involving a lot of trial and error to get everything working for your house.
With professional installation from Vivint all these problems go away. Our team of Smart Home Pro’s will meet with you and help to design a system that meets your exact needs so you don’t have to compromise on the system. With products that are designed and built to work together, and all controlled through the Vivint Smart Hub or award winning App, your days of switching between systems will be over.
We’ll be in touch before installation day to make sure that all the components and products are present and we’ll also call or text when our team is on the way so you know when to expect them.
When it comes to actually installing, wiring and testing the system our team will take care of everything so you can be assured that there won’t be any trailing wires, obstructed camera views or loose fittings. Depending on how many cameras or sensors are needed, the whole installation will take about 3 hours.
Once everything is in place the team will configure all the systems and provide you with in person training on how to get the most out of the system. They’ll make sure you are comfortable with setting the smart thermostat, accessing camera feeds via the Vivint Mobile app or computer and ensure you know how to reach the 24/7 Vivint monitoring team.
My installer whom I don't recall his name was very timely, professional, and quickly installed our home security system. I left him alone to do his job and I went about doing my own thing too. He went over the system in it's entirety and helped me get everything setup before leaving. It was a very easy process then and still is.
My experience with Vivint has been incredible. From the initial request with the call centre, to my installation. And get this, the install was booked and the installer was on time! A novel concept when dealing with tradespeople, but I appreciate the fact that they felt my time was valuable. And the knowledge he shared was incredible. The equipment is top of its class as well, from the app to the cameras, I'm extremely happy with my purchase and have recommended others already. Thank you Vivint, for making my home and family safer!